OFFICIAL INQUIRIES • CONTACT DIRECTORY

Contact IGRAO

Connect with our executive leadership, project officers, and community coordination team in Kyebitaka, Kyangwali Refugee Settlement, Western Uganda.

COMMUNICATION DESKS

Key Departmental Contacts

Direct channels to ensure your message reaches the appropriate leadership team without delay.

INSTITUTIONAL STRATEGY

Executive Directorate

International donor partnerships, UN/NGO institutional coordination, RLO consortium agreements, and strategic planning.

executivedirector@igrao-africa.org
PROGRAM OPERATIONS

Administration & Programs

Child sponsorship records, school block construction, SGA fish farming operations, livelihoods monitoring, and accounts.

administrator@igrao-africa.org
PUBLIC LIAISON

Information & Media Desk

General community inquiries, volunteer onboarding, university research visits, press/media relations, and social updates.

info@igrao-africa.org
GET IN TOUCH

Direct Field Communication

Whether you are an institutional partner, individual donor, researcher, volunteer, or community member, we welcome your direct communication. Our team responds to all verified inquiries promptly.

Physical Offices

Kyebitaka, Block 04, Kyangwali Refugee Settlement, Kikuube District, Western Uganda (P.O BOX 492262 Hoima)

Phone & WhatsApp Lines

+256 786 892 319 • +256 730 524 382

Working Hours

Monday to Saturday: 8:00 AM to 5:00 PM (EAT)

Kyebitaka, Block 04, Kyangwali
DIRECT MESSAGE

Contact & Partnership Inquiry

Please complete all fields below. Our executive administration will review and respond to your inquiry promptly.

FIELD PROTOCOLS & FAQS

Visiting Our Offices & FAQs

Essential guidelines for institutional donors, researchers, and partners planning field engagements with IGRAO in Western Uganda.

How do I arrange an official visit to Kyangwali Settlement?

Kyangwali Refugee Settlement operates under the jurisdiction of the Office of the Prime Minister (OPM) and UNHCR. All external visitors, researchers, and delegations should notify IGRAO at least two weeks prior to travel so that our administration can assist with local protocol clearances and host community arrangements.

What is the official response timeframe for inquiries?

Our executive administrative office in Kyebitaka reviews messages daily. Official partnership inquiries, grant proposals, and donor communications receive an initial formal acknowledgment within 24 to 48 business hours.

How does IGRAO handle donation and sponsorship reporting?

All contributions toward education, school blocks, and SGA fish farming livelihoods are managed with full accountability. Sponsors receive individual student progress reports, terminal report cards, and verified financial utilization statements.

Can international volunteers or researchers collaborate with IGRAO?

Yes. We actively collaborate with researchers, academic institutions, and volunteers specializing in refugee led action, digital skilling, aquaculture, and climate adaptation. Please select 'Partnership & Collaboration' in the form above to submit your proposal.

STAND WITH REFUGEE LED LEADERSHIP

Ready to Build Lasting Resilience in Kyangwali?

Support our community built schools, sponsor vulnerable children, and invest in sustainable livelihood hubs for refugees and host families.